Support
For account access, Shopify publishing, product generation, storage, credits, or billing questions, contact support with the account email and product/job details.
Email support
admin@acezerotrading.comInclude your login email, Shopify store domain, product title, and the latest failed job message if one appears.
Use the original myshopify.com domain for the store you are authorized to manage. Reconnect if Shopify permissions change.
Check the product job history first. Failed jobs usually include the OpenAI, storage, or credit error that blocked the action.
The launch page checks environment variables, database columns, storage, Shopify OAuth, credits, and rate limits.
Publish as draft first and review the product in Shopify Admin.
Check generated images, SEO copy, price, SKU, and inventory.
Remove any claim that is not supported by your real product details.
